Web Hosting and Why Service Is King

If you are an Internet business owner, you definitely have a website. Where you choose to maintain that site makes a big difference. You can’t afford to trust your Internet business to just any web hosting company. You need a web hosting company that understands that service is all they really have to offer.

Technical Matters

No one can dispute the fact that server speed and reliability, upgraded hardware and software and web hosting features are all important. After all, these are the features that will determine how fast your Internet business will be able to grow and expand. You don’t want to have to change web hosting companies in the middle of the game. Ideally, you want to stay with the same web hosting company for as long as you own your business. It just makes life easier.

Time Is Money

One important aspect of web hosting that people frequently overlook is the service. Yes, price matters, but service matters even more. Low prices won’t mean a thing if your website is down. If your site goes down, you lose sales – it is as simple as that. Also, when you have an Internet business, time is money. You don’t want to waste time waiting for the web host to provide you with that much-needed support. Every minute, hour or day that you have to wait for answers is another day that you could have spent doing what matters most – providing service to your customers and increasing your bottom line.

Why Service Counts More

These days, it is hard to find a web hosting company that focuses almost entirely on customer service. Yet, if you are able to find one of them, you will have hit the jackpot! A web hosting company that specializes in customer service is very valuable to you. Why? Because their aim is to keep you happy as a customer. This means that they will answer your calls promptly and provide you with the very best service. Additionally, because their focus is on you, the customer, this means that they want your business to succeed as well. It is in their best interest to make sure that they are providing you with the tools that you need for your business to be successful. Instead of trying to sell you a cookie-cutter web hosting package that has been sold to hundreds, perhaps thousands of businesses, they will listen to your needs and be able to customize a web hosting package especially designed for your business. In addition, they will:

• Provide customer support 24/7
• Give you real-time access to their server status
• Give you a money-back guarantee
• Assist you with moving your website from another web hosting company
• Have a toll-free customer support phone number
• Consult with you on customized solutions for your busines

Your Internet business is your livelihood – don’t leave it to chance. Your choice of web hosting company can make the difference between the success and failure of your business. By choosing a web hosting company that focuses on service, you can make the right decision and give your business a fighting chance!

About the Author: Jorge Catena is CEO and Writer for www.downtownhost.com. Established in 201, web hosting provider DowntownHost offers many different hosting solutions to meet the needs of small business and personal websites. Find out more about the many plans offered at DowntownHost: website hosting, Blog hosting and reseller hosting.

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User comments:

phoenixp160 - Posted on: 2011-05-21 06:37:51

Provide Affordable Web Hosting in Pakistan. Just like our company, PkWebHost ( Power of King Web Host) Web hosting plan is a different breed.
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livingwitlife - Posted on: 2011-09-01 14:49:23

The formula to determine a system’s availability is relatively easy: Total time = 365 days per year * 24 hours per day * 60 minutes per hour = 525,600 minutes per year. To calculate how many minutes of downtime your system may experience per year, you can take your uptime guarantee and multiply it by total time in a year.

In this example I'll use 99.99%: (1 - .9999) * 525,600 = allowable minutes down per year.


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